Semalammmmm Irene siap printkan dan photocopy dekat office okay..so sebab dah dihulurkan mcm tu sekali..aku pun plan lah hari ini takeaway kat McD Senai Airport together with air kopi O 434 yang aku bancuh dan tapau dari rumah.
Nak dijadikan cerita..tell you, kat mcD tu mmg takde customer except staff yg jaga kaunter dengan sebuah Persona yang sdg drive thru..so okey ler tu... ingatkan dapat order cepat dan tepat.. sekali macam hampehhh...dah ler lembab..duit balance lupa nak bagi, aku order baru terhegeh2 nak bakar muffin, masak sosej, goreng telur.. OMG... then dgn restaurant manager yang berkaki ayam kat dapur... dan bila sampai office.. aku dpt email dr Mr. Z... dalam muffin dia ada kulit telur.. banyak pulak tu..!!! agaknya McD Malaysia mmg buat muffin berkulit telur ker..?? Sebab tu murah..?? demmmm yu..!!!
So aku pun dengan agak geram, mengaranglah satu post dan pos kat Facebook McDonalds Malaysia... aku pos dlm pukul 10+ tadi.. know what.. aku check balik dlm 12.45..lesap dah! Delete..?? Malu..??? Takperla.. oleh kerana you didnt give any response to me... meh aku pos balik ape yang aku pos kt wall derang... Pardon Oh My English... malas nak fikir2 pasal grammar sebab gerammm aku lebih!
Dear McDonalds Malaysia,
Good Day! I would like to give a feedback on your branch in Senai Airport, Johor.
I dropped by this morning (Tuesday 19/06/2012) to purchase SausageMcMuffins with Egg.
During my visit, there was only one lady serving the counter and drive-thru.
I have 4 MAJOR COMPLAINTS ABOUT THIS BRANCH:
1 - Their service were SUPERSLOW, none of the breakfast meal was ready. I need to wait for them to cook the sausages, muffins and eggs.
2 - I doubt the staff working at the counter knew how to prioritised her tasks. After payment was made, she didn't return the change but instead she counted the RM10, RM5 and coins in the cash machine then closed the machine. I was standing there like a fool waiting for my 'fastfood' which is not FAST ENOUGH.
3 - I noticed the Restaurant Manager (is it? the lady wearing dark grey blouse) working inside the kitchen 'berkaki ayam'. O M G ?!!!
4 - The most terrible experience during my visit... pls refer to the photo attached. After arrived to the office, we found a 'jackpot' inside our Chicken Sausage McMuffins with Egg. Should I say something more than this? THIS IS HORRIBLE. THERE WERE NO RECEIPT GIVEN BUT PLEASE REFUND OUR MONEY !!!
PLEASE TAKE IMMEDIATE ACTION!
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